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Informatica - What are the technical challenges faced in Informatica production support member? Give any one example and how to solve it?




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asked marvit September 20, 2014 07:59 AM  

What are the technical challenges faced in Informatica production support member? Give any one example and how to solve it?


           

1 Answers



 
answered By vishnoiprem   0  
  • Below works are done by informatica support:
  • Have to monitor the scheduled jobs or run the workflows and scripts which needs to run the day.
  • If any issues or job fails, Immediately check the logs and contact with support team if needed.
  • Frequently have to intimate all responding peoples.
  • Maintain the root cause analysis & issues tracker sheet
  • Have to provide the value added points and try to improve the current process much better.
  • Maintain a log files, screenshot, run statistics
  • In the production we deals with live and large volume of data so if any work flow fail due to constrain or non readable character than it is very difficult to find that records proceed rest of records very less span of time
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