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Manual-Testing - What is change request? How u use it?

asked mar August 21, 2014 02:45 PM  

What is change request? How u use it?


1 Answers

answered By kpreeti2011   0  
A change request is a document containing a call for an adjustment of a system. It is of great importance in the change management process.
A change request is declarative. It states what needs to be accomplished, but leaves out how the change should be carried out. Important elements of a change request are an ID, the customer (ID), the deadline (if applicable), an indication whether the change is required or optional, the change type and a change abstract, which is a piece of narrative.
Change requests typically originate from one of five sources:
  • problem reports that identify bugs that must be fixed, which forms the most common source
  • system enhancement requests from users
  • events in the development of other systems
  • changes in underlying structure and or standards (e.g. in software development this could be a new operating system)
  • demands from senior management 
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